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    Baner domyślny
    Complaints

    Complaints

    The market success of a company and its brands depends on the trust of Customers and consumers. Trust today is an important factor in building competitiveness, and its foundation is the highest quality and safety of products. That is why we strive to ensure for quality to be the characteristic feature of products of the Capricorn brand.

     

    The foundations of our CAPRICORN QUALITY SYSTEM are:

    1. Attention to compliance with requirements of standards and building regulations in Poland and the countries in which we distribute our products;
    2. Compliance with the international ISO 9001:2009 Quality Management System.
    3. Concern for the best quality and safety of products of employees from all departments involved in production, distribution and sales.
    4. Building competitive advantage through continuous raising and improving the quality standards of products and associated services.

     

    For more information about filing complaints, please contact our Customer Service, e-mail: complaints@capricorn.pl